• How do I add Users?

    Please contact This email address is being protected from spambots. You need JavaScript enabled to view it., call us toll free or live chat and we will be glad to help.

    We bill immediately for the additional user at your current contract rate, and change your monthly recurring billing to add the additional user.

    You will then be able to add the additional user in your ProjX360 environment once we have made those adjustments to your account.

  • How do I remove a license?

    To remove a license, you must first disable the employee(s) in your ProjX360 environment to bring your license count down to your new need.

    Example: You are paying for 12 licenses and have 12 employees active in your ProjX360 environment. You now only need 10 employees in the system and therefore do not need to pay for 12 licenses any longer. You will need to go into your employees list and disable 2 employees to bring your total active licenses to 10. Once you have completed that you can contact This email address is being protected from spambots. You need JavaScript enabled to view it. to adjust your license count to 10. Your following billing cycle will be adjusted to only 10 users.

  • Employee can't login. How to reset password.

    Go to your environment main login page.
    Click on the Forgot Password link and enter your email to reset your password.
    Look for the email in inbox/junk labeled "ProjX360 - Your New Password" and follow the link to setup your new password.